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Privacy statement data subjects

Menicon B.V. is manufacturer of contact lenses for more than 40 years. To supply our contact lenses is it necessary to process your personal data. We find it very important that your personal data is well protected and that we comply with the General Data Protection Regulation (GDPR). In this privacy statement we explain how we process your personal data.

Personal data

Your personal data are being transferred by our order software Easyfit when your Eye Care Professional places an order or performs a regular check after which the results are sent to us as part of the treatment (this requires an active transfer by the Eye Care Professional, results are not automatically sent to Menicon).

An overview of personal data that we receive and process:

  1. Lens specifications (special category personal data: medical data)


  1. Name, address, domicile
  2. Date of birth
  3. E-mail address
  4. Refractive data


Lens specification are necessary to execute the order. For some of our products it is necessary to know your name, address, domicile, your date or birth, e-mail address or your refractive data. In that case your that personal data are being transferred to us by your Eye Care Professional.

Explicit Consent  

Because it concerns a special category of personal data (medical data) your explicit consent is required. Your consent applies to forwarding your personal data by your Eye Care Professional to Menicon and to the processing of your personal data by Menicon in compliance with this Privacy Statement.

You can withdraw your explicit consent at all times by notifying your Eye Care Professional or Menicon (privacy@menicon.nl). In response of the withdrawal we will anonymise the order by deleting your name, address, domicile and date of birth.

Withdrawal of your explicit consent does not alter the legitimacy of the presence of your personal data before the date of withdrawal.

Purpose processing personal data

We process personal data for the purposes of:

  • Reviewing, manufacturing and supply of the orders;
  • Aftercare through your Eye Care Professional;
  • Compliance with legal requirements concerning retention periods and traceability.

Retention period personal data

We keep your personal data no longer than necessary. Four years after supplying the order we will anonymise the order by deleting name, address, domicile, date of birth, e-mail address.

For specific products it is necessary to keep your personal data longer, for example as long as you use the products. In that case it concerns refractive data which are sent to us after checks performed by your Eye Care Professional. These data are being anonymized four years after termination of the treatment.

Right of access, right to rectification, erasure, restriction and data portability

You have got the right of access to your personal data and the right to rectification, erasure, restriction and data portability. You can submit your request at privacy@menicon.nl. We will send our response as quickly as possible and at the latest within 4 weeks.

How we protect personal data

We take protection of your personal data serious and therefore we apply adequate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized amendment. The access to software with which we process personal data is digital and physical restricted to users with authentication and authorization. Our order software Easyfit is provided with encryption methods.

Your personal data will not be used for

Automated decision-making

Amendments Privacy Statement

We remain the right to amend this Privacy Statement. Amendments will be published on this website.

Authority for personal data

If you think this is necessary you could submit a complaint with the Dutch Authority for personal data


Contact details

Menicon B.V.

Waanderweg 6

7812 HZ Emmen



t. 0591 610 640